Mobile banking technology is poised to become ubiquitous. Soon connecting with your banker via video will be as easy and commonplace as checking your account balance on your smartphone. In the not-so-distant future, customers will expect to always have the option to chat face-to-face with their banker either on a mobile app, from an ATM or at a kiosk or meeting room in the branch itself. With the rise of mobile banking options, protecting customer data and identity is a primary security concern for many businesses. Financial institutions have increased compliance and regulatory requirements…
from Banking Apps Look to Balance Convenience, Security
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